For Suppliers

Registration of Controlled Goods (CGs)

1.      How do I register Controlled Goods (CGs)?

For low risk CGs: The Registered Supplier (RS) can submit a Supplier’s Declaration of Conformity (SDoC) to the CPSO via the CPSA+ system. In doing so, the RS is making a self-declaration that the low risk CGs conform to the requirements of the Consumer Protection (Safety Requirements) Regulations.

For medium and high risk CGs: The RS should first obtain the relevant test reports for their products. The following types of test reports are accepted for purposes of CG registration:

1.      Reports with IECEE CB certificates, which are affixed with such logos:

2.      Reports issued by testing laboratories accredited by the Singapore Accreditation Council or its Mutual Recognition Agreement partners. An example of such an agreement is the ILAC-MRA, where test reports will be affixed with this logo:

3.      Reports issued by designated Conformity Assessment Bodies (Testing). Our list of Conformity Assessment Bodies (CABs) can be found on page 3 of this document: https://file.go.gov.sg/list-of-cps-cab.pdf

The RS then submits the test reports and other relevant documentation to a CAB (Certification) for review. If the CGs meet safety requirements, the CAB (Certification) issues a Certificate of Conformity (CoC) and submits the CoC to the CPSO. If the CPSO deems the application to be in order, a Letter of Approval will be issued to the RS.   

Registration is completed when the registration fee for the SDoC and the CoC is paid. The RS will be issued a SAFETY Mark number, which must be displayed on all units of the CG or its packaging. The SAFETY Mark number is the same for every single model of the product.

Click here to find out more on how to register CGs.

 2.      Can the CPSO conduct testing on products for the purpose of registering CGs?

The CPSO is not a test laboratory and does not perform any testing. For the testing and certification of CGs, please refer to the list of Conformity Assessment Bodies here.

 3.      How much does it cost to test and certify my CGs?

The CPSO does not directly regulate prices charged by Conformity Assessment Bodies for testing and certification. Therefore, we are unable to advise on the cost of these services. However, we recommend that you approach multiple CABs for price comparison. The CABs can also better guide you through the registration process (e.g. the type of test reports needed) after reviewing your product’s technical specifications.

 4.      How long does it take to test or to certify CGs?

This is dependent on your product and your arrangement with the Conformity Assessment Bodies. Registered Suppliers should check with the CABs to gauge the amount of lead time needed and allocate ample time for the testing, certification and registration process. Depending on the complexity and logistics arrangements with the CABs, the entire process may take several months to complete.

 5.      What is the validity period of the CG registration?

The registration of CGs is valid for three years and may be renewed prior to expiry. Registered Suppliers should initiate the renewal process at least 6 months prior to the expiration date to cater for any potential unforeseen delays.

 6.      Why does the registration of CGs expire?

Controlled Goods (CGs) may evolve over time due to reasons such as changes in components or in manufacturing processes, which may make the product different from their initial design. Concurrently, regulatory requirements are periodically updated to align with industry developments and ensure continued protection for consumers. Examples of updates may include revisions to safety standards required for the SAFETY Mark.

Hence, the expiry and renewal process serve to ensure ongoing compliance of CGs with current regulatory requirements, and that they adhere to any updated regulations introduced since their last certification.

  7.      I am a parallel importer, reseller, or distributor. Do I need to register for a SAFETY Mark?

At least one party in the supply chain must register for the SAFETY Mark and affix it on the product before it is supplied to consumers. You cannot use the SAFETY Mark belonging to another registering company without their permission unless they are part of your supply chain.

Generally, if you have purchased units of the CG already affixed with the SAFETY Mark, you may continue using the SAFETY Mark issued to the original registering company. Depending on business arrangements, you may need to establish an agreement with the company that initially registered the product, before supplying it in Singapore.

However, if you are unable to purchase units already affixed with the SAFETY Mark, you may need to register the product yourself, which involves sending the product for testing and certification.

 8.      Do CGs supplied between businesses require a SAFETY Mark?

Suppliers who choose to supply only to the commercial market need not register their goods with the CPSO. However, they must ensure that the end users of such goods are not consumers. This could be done by vetting potential buyers or limiting sales channels to ensure the CGs are only for use or installed in non-households. A CG that is eventually used by consumers downstream for home use will require the SAFETY Mark.

For example, if a supplier sells washing machines to a condominium developer to be placed inside the condominium units, the washing machines will require a SAFETY Mark. A party in the supply chain (e.g. the supplier or the condominium developer) must then register the washing machine before it reaches consumers.

Displaying the SAFETY Mark

9.      How should the SAFETY Mark be displayed on Controlled Goods (CGs)?

Please refer to the guidelines on the usage of the SAFETY Mark here. In general, the SAFETY Mark should be easily discernible on the CGs. The marking should not be removed when rubbed lightly with a piece of cloth soaked with petroleum, spirit, or water.

10.  How should the SAFETY Mark be displayed on AC adaptors?

For AC adaptors to be used with other products, registration is granted for the adaptors only and does not cover the other products. Therefore, only the adaptors should be affixed with the SAFETY Mark.

However, if the SAFETY Mark is affixed on packaging containing both the AC adaptor and other products, then the statement “This SAFETY Mark applies to the AC Adaptor only” must be printed near the SAFETY Mark.

 11.  How should the SAFETY Mark be displayed on mains plugs, portable socket-outlets, and portable cable reels?

For 3-pin mains plugs (13 and 15 amperes):

The SAFETY Mark must carry the statement “For mains plug” below the certification number.

For 3-pin portable socket-outlets:

The SAFETY Mark must carry the statement “For 3-pin portable socket-outlet” below the certification number.

For portable cable reels:

The SAFETY Mark must carry the statement “For portable cable reel” below the certification number.

See examples:  

 12.  How do I download the SAFETY Mark file in CPSA+?

If you are registered as an RS, log into your CPSA+ account. Then, click the “Menu” panel on the left and scroll to “Resources”. Under “Resources”, download the AI file type(s) for the SAFETY Mark logo.

Click here to learn about how to register as an RS, and here for information on the CPSA+ (under “User Guides on CPSA+ for RS”).

 Sale of General Consumer Goods

13.  What safety standards apply to general consumer goods sold in Singapore?

General consumer goods covered by the CGSR regulations are required to meet applicable international safety standards, such as standards formulated or adopted and published by:

 ·         the International Organisation for Standardization (ISO standards)

·         the International Electro-Technical Commission (IEC standards)

·         the European Committee for Standardisation (EN standards)

·         the ASTM International (ASTM standards)

You may also refer to sections 5.1 and 5.2 (pages 9 – 16) of the Consumer Protection (Consumer Goods Safety Requirements) Regulations information bookletfor non-exhaustive lists of common general consumer goods with their applicable safety standards and any additional safety requirements imposed by the CPSO.

These goods include toys, children’s products, apparel, furniture and beddings, recreation and exercise equipment, DIY tools, and electrical and electronic products. The CPSO also imposes additional safety requirements on toys and childcare articles, as well as portable power banks.

 Company Information in CPSA+

14.  How do I navigate the CPSA+ system?

For information on using the CPSA+ system, please visit https://www.cpsaplus.gov.sg/ and scroll down to the “Consumer Product Safety” section. Then, click on “User Guides on CPSA+ for RS” to load our PDF guide for Registered Suppliers.

15.  How do I change my company address in CPSA+?

First, update your company’s information in ACRA. Then, log into your CPSA+ account. Click on the grey “Edit Profile” button on the top left corner. Under your profile, select “Retrieve Company Info”. This will allow the CPSA+ system to pull your company’s information from the ACRA database and sync automatically.

 16.  How do I change my company contact person in CPSA+?

Click on the grey “Edit Profile” button in the top left corner of the landing page. Then, scroll to the “Contact Person(s) Information” section and key in the details of your new contact person. Every supplier must have one contact person. The CPSO will send email updates regarding changes in regulatory policy or actions required from the supplier to the contact person.